Refund policy

 

We have a 14-day refund policy, which means you have 14 days after receiving your item to request a refund.

We do not accept returns or exchanges.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. To evaluate the issue and make it right we will need the received item's photo or video as the proof. 

If the refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To start a refund, you can contact us at info@massage-magic.net.